The CO2IN, a.s.

Account deletion procedure at CO2IN

At CO2IN, we prioritize your privacy and data security in adherence to the GDPR (for more, see our Privacy policy).

If you wish to close your account and discontinue using our service, please follow the instructions below:

1. 1.Log in to your CO2IN account:
• You can only close your account from within the account you want to close
• You can find the updated version of our apps for Android on Google Play and for iOS in the AppStore
2. 2.Access Account Settings:
• Click on your account name located at the top of the Home screen
3. 3.Navigate to Personal Details:
• Within the 'Settings' page, click on 'Personal Details'
4. 4.Permanently close your account:
• Click on the 'Close Account' button at the bottom of the 'Personal Details' screen
• Click on 'Confirm and Close' to permanently and irrevocably proceed with the account closure request.

Warning

Account closure cannot be reversed. Before closing your account, please make sure to sell & withdraw any remaining CO2IN/funds first. Any remaining balances will be used to permanently reduce emissions.

Data Retention Post Account Deletion:

Upon confirmation of your account deletion request, CO2IN will initiate the process to erase your account data. Here's how your data will be managed post-deletion:

• Profile and Account Information: All your profile and account information will be permanently deleted within 30 days from our servers.
• Transaction Data: For compliance with legal and regulatory requirements, your transaction data will be retained for a period of 5 years.
• Anonymous Data: Aggregated or anonymized data, which cannot be used to identify you, may be retained for statistical analysis and business improvement purposes.

Thank you for using CO2IN. If you have any further questions regarding account deletion or data retention, please don’t hesitate to reach out to us at [email protected].